Pets are accepted for grooming only under the following circumstances:

Health and Safety

The pet must be fit and healthy. Grooming that takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health or skin conditions for which All About Furr Pet Grooming LLC cannot be held liable.

The pet's rabies vaccine must be up to date (as required by law) unless otherwise discussed.

In the event of an emergency, in your absence, you authorize All About Furr Pet Grooming LLC to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.

Payment Terms

Payment is to be made at the time of service. Payment can be made via cash, check, or credit card. Returned checks will incur a $35 charge. Our rates are based on the breed of the pet and duration of the groom. Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer.

We do NOT offer anal gland expression, as this should be performed by a licensed veterinarian.

De-Matting and Coat Removal

"De-matting" or complete coat removal will dramatically alter your pet's appearance. This procedure may expose pre-existing health or skin problems for which All About Furr Pet Grooming LLC cannot be held liable.

1. Cancellations

We follow the Carroll County public school closures as they pertain to inclement weather. We try to work as long as conditions are not dangerous. If you are unsure, please call us to confirm.

Cancellation and rescheduling of an appointment, by the client, requires 48 hours notice to waive the FULL appointment fee.

In the event of inclement weather, a family emergency, or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 48-hour period.

We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.

2. No-Shows

A "no-show" occurs when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.

We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show." Please make every effort to call and cancel or reschedule when possible to avoid such situations.

We reserve the right to refuse service to any pet or client for any reason.

3. Liability Release

By signing, you agree to hold Lubis Mobile Grooming harmless from any liability for injury or health issues related to the grooming process. Photos may be used for marketing unless specified otherwise by the owner.